Lush Baby
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Terms, Privacy and Security

These terms and conditions apply to the use of this website at www.lushbaby.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. If you do not accept these terms, do not use this website.

Returns

To see our returns policy, please click here

Prices

All prices are in GBP, including VAT where applicable. If you are resident outside the European Union you are responsible for applicable taxes and custom fees according to your country’s policy.

Payment

PayPal

Paypal offers an incredibly versatile and easy way to pay for online goods and services.  You do not need to have a PayPal account to pay for your goods as PayPal offer a pay by credit/debit card option.

If you have any problems paying for your order using our secure payment system, please email us at mail@lushbaby.co.uk

Order Confirmation

An automatic order confirmation will be sent to the e-mail address you provided when you placed your order.

Colours and Images

We endeavor to show the colours of the products as precise as possible, but we cannot guarantee that the colours seen on screen are the same as in reality. How colours are perceived may depend on your computer and browser settings.

Stock & Availability:

Occasionally, our supplier of Izziwotnot furniture and bedding may have out of stock items. If this is the case, we will inform you within 48 hours of receiving your order and will offer an alternative or full refund. This may also occasionally happen with other Lush Baby products and again we will inform you as soon as possible.

Privacy Policy

Please read our Privacy Policy carefully. This policy applies when you visit our web site without purchasing any products, and when you use www.lushbaby.co.uk for purchasing products.

At Lush Baby we respect your privacy. Customer information is collected in an effort to improve your shopping experience and to communicate with you about our products, services, competitions and current promotions. Under no circumstances do we sell or rent your personal information to third parties.

This policy describes the type of information we collect about you, why we collect it and how we use it. Our policy also describes the choices you can make about how we collect and use your information.

If you have any questions about our privacy policy, please feel free to contact Lush Baby at mail@lushbaby.co.uk

How do we use the information you give us?

We use the information you provide us to administer and process your order.

If you have subscribed to our mailing list, entered one of our competitions, placed an order, or enquired about our products, we may occasionally contact you by e-mail to notify you of other products, promotions and special offers.

We will only contact you by telephone if there is a query regarding your order.

Disclosing information we collect to third parties.

Lush Baby does not pass your information to any third party, except if we need to do so to complete your order.

Customer Consent

By using our website, you consent to the information you provide being processed for any of the above purposes. If you are registered with our mailing list or receive e-mails from us regarding our products or promotions and wish to unsubscribe, simply click the 'unsubscribe' link at the bottom of the e-mail, or send us an e-mail with 'UNSUBSCRIBE FROM MAILING LIST' and your details will be removed.

What kind of information does www.lushbaby.co.uk collect?

When you visit, order products or enter one of our competitions you may be asked to provide certain information about yourself, including your name, contact details and credit or debit card information. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer hard drive.

We use cookies for the following reasons to ensure that items are placed into your Shopping Basket and orders are processed correctly, to identify you as you travel around our site & to provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.

No recognizable personal information is stored in the cookie that can link it back to an individual.

Feedback

If you have any comments, queries or complaints relating to our privacy policy, please e-mail us or write to us at Lush Baby, 54 Buckland Way, Worcester Park, Surrey, KT4 9DD.

Security

At Lush Baby we take your online security very seriously. Full details of how we protect the information you provide us are given below.

When you place your order, payment will be processed facilitated by the secure Sage Pay Server. Your payment will be processed by Sage Pay and no account or card information is retained by Lush baby. You can also pay using your PayPal account.

Secure Payment

Pay with confidence

Lush Baby accepts all major credit cards (except American Express), debit cards and Paypal payments through our secure payment service provider - PayPal. 

If you have any questions or concerns regarding our payment options, please contact us at mail@lushbaby.co.uk

Registered Trading Address

Our registered trading address is:

Name & Registered Office:
LISA MARIE DESIGNS LIMITED, Trading as LUSH BABY
C/O DAVID HOWARD
ONE PARK ROAD
HAMPTON WICK
KINGSTON UPON THAMES
SURREY
UNITED KINGDOM
KT1 4AS
Company No. 09143250

If you would like to write to Lush Baby regarding sales, trade accounts, or customer service, please send to the following address:

Lush Baby, 54 Buckland Way, Worcester Park, Surrey, KT4 8NS



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